Our home was damaged in a fire in mid-July, and the fire triggered sprinklers that created water damage—more extensive than the fire damage. We are still in the planning phase for repairs, but we can strongly recommend working with Halima Akanour, Paul Parsons and James. Hali is the designer—she has great design skills as well as great project management and client skills. She has lead us through the process of designing our kitchen (demolished due to mold mitigation), as well as other enhancements we are making to the house. She has found solutions for problems even outside her professional role as designer. Paul Parsons has scoped work and created very detailed estimates that truly account for every line item so we can anticipate costs. He has also went back to the insurance company to request additional funds when damage has been discovered that was not covered in the initial estimate (our granite could not be successfully removed without damage). He’s extremely professional and knowledgeable. James did an amazing report that helped us discover that another company doing mitigation had overlooked quite a few areas of damage (mold). Ultimately, his work is what prompted us to request Five Star to do our repairs instead of another local company which had missed some of the damaged areas James (and Paul) caught! I hope to add to this review when planning is complete and work is done. Note that planning has taken 3 months so far, and I don’t know when we will be out of the planning phase. Hopefully soon!

- Regina Roman Verified

Response from Five Star Restoration & Construction Thank you for the review Regina! I will pass this on to James, Hali, and Paul!